( The Reserve was only open the second night of our stay) Food at the grill was very good, although the dining area was not kept up with wiping down tables and seats. So our dining choices were The Grill and The Reserve. The buffet was not open the two days we stayed. The hotel, casino & restaurant staff were very friendly and helpful. I find this to be the case in a lot of hotels, mattresses are left on guest beds way past the point of comfort. Although I would suggest having mattresses checked on a regular basis for lumps, sagging and wear. I have back problems so a good mattress is very important to me, but for only a two night stay it was manageable. Even checked the mattress in a room that was next to ours when maid service was cleaning it.the mattress was not much, if any better. The room was clean and very comfortable, although the mattress had seen better days ( time to change out for new). We stayed in a king smoking room for 2 nights.
We drove down from the Milwaukee area for a mini getaway.our first time at Harrah's Joliet.
